Frequently asked questions
Find answers to common questions about ordering and using your custom stamp.
Yes. Enter the wording you want stamped in the order notes or personalization field. We will use the submitted text to prepare your stamp.
We recommend clear, high-resolution PDF, PNG, JPG, SVG, or DOC files. Simple black-and-white artwork generally produces the clearest stamp.
Yes, provided the link permissions allow us to view the document. A downloadable file is preferred when possible.
Yes. We send a digital proof for approval before production so you can confirm the wording and layout.
Proof timing depends on order volume and artwork complexity. We will send your proof as soon as it is ready, typically within 1-2 business days.
If we are not able to reach you in 3 business days, we will proceed forward with production of your stamp, unless there are issues with the provided file.
Reply with any requested changes and we will update the proof before making the stamp.
Choose a size that fits the artwork and the surface you plan to stamp. If you are unsure, select the closest larger size or contact us before ordering.
Pre-inked stamps hold ink inside the stamp plate for a compact impression. Self-inking stamps automatically re-ink the plate after each impression and are convenient for frequent use.
With proper storage and normal use, a quality stamp can last for many years. Keep it clean, protected, and away from excessive heat.
Many stamp styles can be re-inked with the correct refill ink. Use ink made for your stamp type and contact us if you need help choosing one.